One of the types of photography we do in our business is sports, including action work. Usually we go out, take pictures of the kids playing, then have the edited shots printed, and take them to the field and sell them toward the end of the season. Once we've sold at the field, we also put the images online to garner additional sales. This isn't just good for us...think of the bitterly divorced parents you know - Dad snaps up all the pictures before Mom can get there, and you KNOW he's not sharing. Or Grandma lives at the other end of the country but wants to get pictures too.
We hand out flyers as we shoot telling people what we're doing. We enclose flyers in the envelopes with the pictures we sell too. It tells them specifically that the password-protected photos will be available online after a certain date. So of course we get the semi-literate dweebs who call us three weeks before we even sell the photos, complaining that they cannot find them online. Yeesh.
But today the DH shared an email that had us both in stitches. A lady wrote in, wanting to know how to find the football pictures of her son online. The DH sent her a list of instructions, ending with "enter the password shown." The woman writes back a few days later saying she still can't get into the pictures, because the website wouldn't accept the password when she typed in "shown."
I laughed till I cried, but that wasn't the kicker. Oh, no. As DH checked the rest of his email, he found an order from her! Can't you just SEE the lightbulb going off, and her desperately wishing she could retrieve her prior email?
I can, and it's absolutely made my day. LOL!